Thursday, November 16, 2006

More than Job Demands or Personality, Lack of Organizational Respect Fuels Employee Burnout (Knowledge@Wharton)

"One of the biggest complaints employees have is they are not sufficiently recognized by their organizations for the work that they do. Respect is a component of recognition. When employees don't feel that the organization respects and values them, they tend to experience higher levels of burnout."

"It is often not the job that burns you out, but the organization."

A company's culture -- which, for the purposes of the study, is defined as "the unwritten norms and values surrounding how employees are valued as individuals" -- plays an important role in burnout, the researchers say.

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